Let's talk about how to take mobile engagement with your customers to the next level. In 30 minutes, you'll learn how Vibes helps our customers with:
Intelligent, automated mobile marketing: SMS, MMS, RCS, Mobile Wallet, Push Notifications and more, designed with your best customer engagement and revenue results in mind.
Reliable, high-speed text messaging: As a Tier 1 SMS aggregator and longtime industry expert, Vibes has direct connections with every North American carrier.
Boost revenue and grow subscribers: Major mobile-first brands use Vibes to deliver millions in revenue, with an average 90x ROI on Vibes-powered SMS messaging programs alone.
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ROI by Vibes
SMS customers
SMS audience retention by Vibes customers
SMS campaign
opt-out rate
Lower SMS subscriber churn with Vibes, vs. competitors
Vibes works with ambitious enterprise brands looking to drive significant revenue from mobile, and who want to go beyond simple cookie-cutter “mobile marketing” by instead pushing the envelope to build meaningful, long-lasting relationships with their customers.
This goes beyond just sending SMS messages - although that’s a start - but rather encompasses an intelligent suite of communication to customers, everywhere they can engage with your brand on their mobile devices. Vibes helps them manage SMS, MMS, mobile wallet and push notifications, all from a single platform.
We’ve found that enterprise-sized retailers, restaurants, hospitality and financial services brands usually get the most value (revenue and customer engagement) out of the Vibes Platform. You can read some of our Customer Stories here, from brand names like Chipotle, The Container Store, Hibbett Sports, Lettuce Entertain You and more.
Our customers also have varying complexity in their marketing and technology stacks, from “fully homegrown” to those working with leading platforms such as Salesforce, Adobe Marketo, Oracle CrowdTwist, Snowflake and many others.
Vibes also works with a large variety of messaging resellers and digital native brands as a Tier 1 messaging aggregator, to ensure that your text messages take the fastest path from you to consumers, without sending them through your competitors. Vibes is 1 of only 4 companies with direct connections to every US carrier. Our longtime relationships with Verizon, AT&T, T-Mobile and 65 other regional carriers means we know everyone’s rules, and we bring the “one-stop-shop” experience to ensure that text campaigns run smoothly and correctly.
We believe in simplicity, transparency and high value. Pricing for the Vibes Platform differs from what is typically offered by messaging companies. It’s much less complex. Rather than a monthly fee + an unpredictable “pay as you go” cost per message, we offer two simple tiers of an “all you can eat” bundled license, depending on your size and volume: Professional and Enterprise, with Professional starting at $40,000. Let’s talk and we’re happy to evaluate which might work best for you.
For Vibes Connect/Tier 1 aggregation we charge on a per-message basis, which is typical for other SMS and CPaaS providers. What is atypical in our approach is the level of hands-on service that we bring to our partners. Vibes provides our partners with the peace of mind that their messages are delivered quickly, consistently, reliably and at a fair price across every single carrier, with geo-redundant data centers with active-active failover. We even proactively help partners get over compliance hurdles to help them seamlessly enable the good actors while policing the bad actors.
Our two core products are the Vibes Platform and Vibes Connect, both of which work beautifully together. The Vibes Platform is an intelligent mobile engagement platform for enterprises that delivers personalized consumer experiences at scale. The platform helps brands meet their customers everywhere they can engage with the brand on their mobile devices, allowing them to manage SMS, MMS, mobile wallet, push notifications and more from a single platform.
Vibes Connect, our Tier 1 aggregation solution, is actually a key component of the Vibes Platform as well, ensuring that brands’ text messages take the fastest path from them to consumers, without sending them through their competitors. Vibes is 1 of only 4 companies with direct connections to every US carrier. Our longtime relationships with Verizon, AT&T, T-Mobile and 65 other regional carriers means we know everyone’s rules, and we bring the “one-stop-shop” experience to ensure that text campaigns run smoothly and correctly.
The Vibes platform has received a boost with the addition of our new Nexus engine, which intelligently automates and optimizes a brand's mobile marketing outcomes.
Vibes customers now land on the Vibes control center and gain an instant view of their entire mobile marketing program in one place, right when they log in. This includes campaign performance, the growth of their SMS marketing lists, and much more. We’ve also added automated recommendations to help marketing teams make quicker decisions about things like Best Send Times, Best Send Dates and content recommendations – all designed to help brands boost engagement and revenue from their messaging programs.
We’re initially judged by our customers by how we’re driving their short-term revenue, growing their mobile database and by how much we’re helping increase customer LTV. From a cost vs. benefit standpoint, Vibes drives an average 90x return on investment - so we’ve definitely got that covered.
Vibes isn’t a cost; it’s an investment and a long-term asset that produces engaged, revenue-producing, high-margin customers. Brands using our platform retain over 97% of their SMS users, because they can personalize and tailor marketing & promotional campaigns that delight and engage each user. They can use channels like Mobile Wallet to bridge the physical and digital for marketing, commerce, service, and loyalty - all without the need for app downloads.
But don’t (just) believe us - some of our customers’ best results, from Chipotle, Container Store, KBP Brands and others - can be found on our Customer Stories page.
We’ve been around for 25 years and have seen it all, from homegrown systems to integration with all of the market-leading marketing and business tools used by enterprise brands. Easy, turnkey integrations are a hallmark of working with Vibes.
Vibes integrates directly into the technology systems most relevant to you across data, commerce, loyalty, automation, adtech, intelligence, identity, payments, visualization and orchestration.
We’ve built seamless, direct integrations into the technologies you’re already using, such as Adobe Marketo, Oracle Crowdtwist, Narvar, Salesforce, Shopify, Tableau, Snowflake and many others. Learn more here.
Whether you’re using the Vibes Platform or Vibes Connect, we’ll have you up and running in a matter of weeks, not months. This is from start to launch, including getting a short code or migrating an existing short code, 10DLC or toll-free number.