Engage restaurant guests with SMS + Mobile Wallet, and keep them coming back.
The power of SMS and Mobile Wallet together brings more guests into restaurants and dramatically boosts purchase frequency. Vibes helps you personalize, dynamically segment and target these guests with the most intelligent platform on offer.
Trusted by Global Brands and Industry Leaders
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Vibes is the leader in restaurant SMS and Mobile Wallet marketing.
Only Vibes bridges the engagement gap between high-reach, low-engagement email marketing and low-reach, high engagement mobile app marketing, with the elegant combination of SMS and Mobile Wallet. Vibes helps restaurant marketers create continuous customer engagement that unites the physical & digital worlds for better marketing, commerce, service and loyalty - all without the need for app downloads.
The fastest, most reliable and compliant SMS & MMS delivery.
If you're looking for unparalleled message delivery, you've definitely come to the right place. Vibes is the most trusted and the last independent Tier 1 SMS and MMS aggregator in North America.
Our direct connections with every US carrier and 25+ years of leading the industry in message delivery innovation is why Vibes-routed messages take the absolute fastest, most compliant path from restaurant brands to the guests they're communicating with.
Product promotions and offers to flatter every unique guest.
Vibes has been helping restaurants, QSR brands and franchise groups with their omnichannel acquisition and retention strategies for over 25 years. We'll help you immediately activate your guests with text message marketing, and then bring them back into your locations repeatedly.
Start by delivering targeted, personalized offers based on guest engagement and behavior. Then distribute Mobile Wallet passes to increase conversion rates by making offer redemption frictionless, both in-restaurant and online.
Keep the SMS audience you've worked so hard to build.
Vibes helps QSR and restaurant brands generate seamless, familiar experiences that inspire customer loyalty and affinity, and keep them coming into your locations, and not someone else's.
Vibes restaurant customers see 25% lower churn of their SMS subscriber base than those who use competitors' text message platforms. Vibes customers also see 97%+ mobile audience retention, with 3+ years average audience tenure and a less than 1% opt-out rate. That's money in the register for your brand.
Enable instant, low-friction enrollment into your restaurant loyalty program.
Mobile Wallet onboards customers directly into your restaurant's existing loyalty program via QR code, SMS or web form - you decide. You can even enroll them into restaurant SMS marketing via their initial interaction with their digital wallet card if you prefer, rather than the other way around.
Mobile Wallet leads to more app downloads, too. Over 30% of mobile wallet users also download a brand or business' mobile app, and Vibes helps you weave the two together as part of a seamless and revenue-driving customer experience.
Vibes is beautifully integrated with the tools you’re already using.
There's no need to rip and replace anything. Vibes has direct integrations into Salesforce, Adobe Marketo, Oracle Crowdtwist, Narvar, Snowflake and many more to ensure you maximize your technology investments.
The Vibes integration layer makes it easy to bring enterprise-grade SMS, MMS, mobile wallet, advanced analytics and more into the tools you already use.
